Centre for Instructional Technology

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BuzzEd - eLearning possibilities illuminated



BuzzEd 2012

Aaron Tay

Recording your lecture – which is the best option?







As content become increasingly available online through ebooks and ejournals, and our users shift to online methods of searching , communication and interaction, the library needs to evolve to handle these new behavioral patterns.

This talk will describe how NUS Libraries is engaging users online using online chat reference services, social media platforms like Facebook and Twitter.

NUS Libraries is also embracing the elearning and has experimented with a variety of tools and services such as Webex, Breeze as well as videos created using Flash or Camtasia.

With the wealth of tools & services available, which are the right tools? What are users preferences with regards to say online chat reference versus physical chat reference? Attending lectures live online vs. in person? Do users really want or expect to obtain help online versus chat for long research and difficult questions?


Aaron joined NUS Libraries in 2007. Much of his work has focused on extending the digital reach of the library by launching chat reference, Facebook, Twitter & other social media initiatives. A reference librarian with the Information Services department, he also does reference & information literacy, helped revamp library help & instructional pages by leading the move to LibAnswers & LibGuides platforms. Aaron was voted best speaker at LAS Libraries for Tomorrow seminar & recently LAS Outstanding Newcomer. He was also named an international Library Journal Mover & Shaker. He blogs regularly at Musings about librarianship & is on Twitter @aarontay.