Getting Help

If you need help with these services, please contact us via our helpdesk. Support requests are high during this period. We administer help requests as a department and will assign the requests to available staff.

As an additional resource, NUS faculty should encourage students to avail themselves of audit courses on edx and Coursera to supplement their learning.


CDTL has opened additional workshops and online webinars. Click here to access CDTL Toolkit for e-Learning.


Thumbnail;    A guide to CIT Teaching and Learning Plan.

Lectures   |   Tutorials & Seminars   |   Digital Assessments

Downloads

  Slide

  PDF

Support & HelpDesk

  LumiNUS

  Web Lectures

  Conferencing / Zoom

  Microsoft Teams

  

 

LECTURES

SUPPORT

Create a module presence on LumiNUS with the following tools enabled.
  1. Display a week by week lesson plan with Learning Flow.
  2. Post Announcements and notices to the students.
  3. Files
    • To upload lecture slides and assignments.
    • To allow students to submit their homework.
  4. Discussion Forum
    To give students a space to clarify doubts and for instructor to clear up misunderstood points.
  5. Multimedia to host related video files.
  6. Quizzes

  LumiNUS Staff HelpDesk

  LumiNUS Guides

Web Lectures
(Lecture Recordings)
  1. Request for your past web lectures to be uploaded to LumiNUS.

  2. Request for your lectures or seminars to be recorded.

    Lecture Theatres

    1. Upon receiving your request, CIT will schedule and automatically record the lecture.
    2. Once done, CIT will upload the recording to Web Lectures in your module on LumiNUS. The recording should be available for your students within the day.
    3. During your lecture, please use the LT's microphone so that we can record your voice. You can do everything else as you normally would.
    4. The recording will capture the screen, your voice and an overall view of the LT.

    Seminar Rooms

    1. For seminar rooms, the recordings will only include the computer's screen and your voice. It will not include a recording of the room's whiteboard.

Rest assured that should you opt for this option, CIT will assist you in familiarising yourselves with the technology required for a successful session.

  Web Lectures HelpDesk

  Record in Seminar Rooms with Panopto

  Self-Record from LumiNUS with Panopto

  Web Lecture Request

Podcast or
PowerPoint with Audio
  1. Create an audio recording (from PC or mobile) of your lecture or tutorial (podcast) and upload audio with lecture slides or tutorial topics to LumiNUS Multimedia tool.

  2. PowerPoint has an audio recording option to allow you to record and narrate slide by slide.

  PowerPoint Recording

Screen Recording

Software can be installed at home and works on both Windows and Mac.

  1. Panopto

    Panopto, which is integrated with LumiNUS, will capture whatever is displayed on the computer screen and instructors can add narration as they navigate screen by screen. The screen recorded file is integrated to LumiNUS directly.

    You will need:

    1. a computer (Mac/Windows) with internet access
    2. your lecture slides
    3. a microphone (most laptops have one built in)
    4. webcam (optional)
    5. your module on LumiNUS

    Recording involves two main steps:

    1. Create a MediaWeb channel in LumiNUS, then
    2. Record your lecture using Panopto.

  2. Camtasia

    Record your screen and edit videos with a powerful, yet easy-to-use video editor to create professional-looking videos. Windows users may install the software from NUS IT Software Center App. Mac users can request a license key from CIT.

  Panopto HelpDesk

  Panopto Guide

  Camtasia Online Tutorials

Web Conferencing

Web Conferencing uses Zoom and can accommodate up to 300 students. Instructors can teach online and share their desktop, applications and annotations live to students locally and overseas. Instructors need is an internet connection, headset with microphone and a web camera (optional) to allow students to see the instructors.

Instructors can schedule these sessions through LumiNUS.

You will need:

  1. a computer (Mac/Windows) with internet access
  2. your lecture slides
  3. a microphone (most laptops have one built in)
  4. webcam (optional)
  5. your module on LumiNUS

  Web Conferencing / Zoom HelpDesk

  Zoom Guides

  Zoom Guide for Classes

 

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SCENARIOS (FOR TUTORIALS & SEMINARS):

You are quarantined

Some of your students are quarantined

Most of your students are quarantined

  1. If most of your students are on campus, and if there is someone familiar with your module on campus, get this person to stand in for you.

  2. Conduct the tutorial/seminar using a web conference. Advise your students to join on their individual devices. They should not gather in a specific space to join the web conference.

  3. If your tutorial/seminar is discussion-heavy, consider using a forum instead.
  1. You can schedule a make-up tutorial using web conference involving only those who are quarantined. Avoid a hybrid some-come-to-class, some-join-in-via-web-conference arrangement. The set-up of most seminar rooms will not make for a successful session.

  1. If most of your students are quarantined, consider moving the entire class online, even for those who can attend on campus.
 

TUTORIALS & SEMINARS

Recording lectures is straightforward, compared to conducting an online tutorial.

SUPPORT

Create a module presence on LumiNUS with the following tools enabled.
  1. Display a week by week lesson plan with Learning Flow.
  2. Post Announcements and notices to the students.
  3. Files
    • To upload lecture slides and assignments.
    • To allow students to submit their homework.
  4. Discussion Forum
    To give students a space to clarify doubts and for instructor to clear up misunderstood points.
  5. Multimedia to host related video files.
  6. Quizzes

  LumiNUS Staff HelpDesk

  LumiNUS Guides

Discussion Forums Pros
  • Topics can be discussed at length.
  • More structured discussion than chat.
Cons
  • There is a time-lag between what you post and when students reply. However the time-lag can be used by students to give more considered responses.

  LumiNUS Support
(indicate Forum as the LumiNUS tool)

  Forum Guide in LumiNUS

Web Conferencing

Web Conferencing uses Zoom. Instructors can teach online and share their desktop, applications and annotations live to students locally and overseas. Instructors need is an internet connection, headset with microphone and a web camera (optional) to allow students to see the instructors.

Instructors can schedule these sessions through LumiNUS.

Web Conferencing can accommodate up to 300 students, but opportunities for student interaction will be limited. You may want to consider web conferences with breakout groups.

You will need:

  1. a computer (Mac/Windows) with internet access
  2. your lecture slides
  3. a microphone (most laptops have one built in)
  4. webcam (optional)
  5. your module on LumiNUS

  Web Conferencing / Zoom HelpDesk

  Zoom Guides

  Apply for this service

Pros
  • Closest to a classroom environment.
  • You can see your students and they can see you (if they have a camera).
  • You can get students to present what is on their screen and conduct break-out sessions.
Cons
  • You and your students have to learn how to use the web conferencing software.

Rest assured that should you opt for this option, CIT will assist you in familiarising yourselves with the technology required for a successful session.

Microsoft Teams

  1. Getting Started
  2. Teams for Teaching

  Microsoft Teams Support

Pros

  • Most people are familiar with chat.

Cons

  • Text chat can be overwhelming for a large class with very fast flowing conversations.

Digital Assessments

  1. Online continuous assessments, small and high-stakes examinations using a bring-your-own-device (BYOD) model in a proctored and non-proctored environment.

  2. LumiNUS Quizzes

  Digital Assessments Guides

Other tools
(Not supported)

Telegram is widely used and it has end to end encryption as well, so it can be used for group communication.

Microsoft Teams vs Telegram

Cons

  • Does not have integration of office365 like Microsoft Teams has.
  • Cannot initiate video/audio conferences.
  • It is banned in China.
  • It requires phone number – privacy issues.

 

Other considerations include:

  1. Participation marks

    You may have to reconfigure how you give participation marks. If you feel this cannot be done optimally or fairly, you may need to reallocate the participation marks to other graded components.

  2. The type of class activities

    You may not be able to conduct activities which involve student use of props or apparatus online. Some thought needs to go into how to adapt these activities or to replace them with other activities.

 

 

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