The Centre for Instructional Technology, National University of Singapore, has been officially ISO 9001:2000 certified by PSB Certification Pte Ltd (now SPRING Singapore) on 16 January 2003.
The ISO 9001:2000 standard is developed by the International Organization for Standardization (ISO). It is a quality management system that aims to meet customer needs and enhance customer satisfaction through the application of regulatory quality standards, requirements and continual improvements.
CIT shows its commitment to provide quality service, support and products to our customers by being ISO 9001:2000 certified.
The scope of certification for CIT covers processes in:
• Multimedia Video Production
• Video Conferencing Services
• Webcasting Services
• Development of Courseware and e-learning Technologies
The certification is valid for three years and subject to the continual satisfactory operation of our Quality Management System. Surveillance audits are conducted yearly during the certification period.
